Support

Reach out: pranavreddy@outlook.com — please include your iPhone model, iOS version, and a short description of what happened. Reply target: 5 business days.

1. Common issues

“Sign in with GitHub” doesn't open Safari

Make sure Safari is your default browser. iOS will open the GitHub Device Flow URL in whatever browser is set as default. If you're using a third-party browser that blocks https://github.com/login/device, switch to Safari for sign-in (you can switch back after).

The repo I want isn't in the picker

We filter the picker to repos that contain HTML, by querying GitHub's /languages endpoint per repo. If a repo was pushed in the last hour and we don't see HTML yet, give the API time to index — try again in 30 minutes. If the repo really has no .html files, that's why; the picker won't show it.

“Token rejected by GitHub”

Your access token has been revoked or expired. Open Settings → Sign out, then sign in again. If the issue persists, revoke the app at github.com/settings/applications and re-authorize.

Sync stalls or fails on a large repo

V1 fetches the repo's full tree in one request. Repositories with extremely large trees (tens of thousands of files) may exceed the GitHub API's response size and trigger a “tree too large” error. We expect to handle this gracefully in V2.

Reader shows a blank page

Some HTML files reference external resources (CDN-hosted CSS, fonts, JS) that the reader can't fetch when offline. By default, JavaScript is also disabled. From the reader's overflow menu, you can toggle JS on for a specific document — but only do this if you trust the source.

Files disappeared after I cleared cache

Settings → Clear local cache removes the bytes but keeps your repo selections. Tap Sync to re-download.

How do I switch GitHub accounts?

Settings → Sign out, then sign in again with the other account. The cached files from the previous account are wiped on sign-out.

2. Privacy questions

We answer those at /privacy. The short version: we don't run a server, we don't collect analytics, and your token and files never leave your device except when reading directly from GitHub.

3. Account deletion

See /delete-account.

4. Security disclosure

• Email: pranavreddy@outlook.com
• Subject line: SECURITY · githtml
• We'll acknowledge within 5 business days.
• We aim to ship a fix in the next App Store release.

5. Changelog and roadmap

See /changelog.

Planned (not committed):

• V2 background sync via iOS background tasks.
• V2 full-text search across cached HTML.
• V2 in-app “open a PR for me” flow that installs an export GitHub Action in source repos.
• V2 iPad-specific layout polish.